Shipping
Below you will find all information about shipping.
All guitars are properly packed in a cardboard box to ensure a safe journey.
We will loosen the strings to prevent too much stress on the neck.
Guitars are shipped with GLS or DPD.
If the total order amount is less than 1500,-euro incl. VAT. the guitar will be shipped through GLS.
If the total order amount is more than 1500,-euro incl. VAT. the guitar will be shipped through DPD.
Insurance and track & trace are always included.
Any return shipment must also be insured.
Normally instruments are shipped within 2 days after receiving payment.
We will notify you of any delay.
Once the customer has accepted the products and there's no written complaint within two days, we assume the customer is satisfied. See article 9 of the general terms and conditions.
Any return shipment must also be insured.
Normally instruments are shipped within 2 days after receiving payment.
We will notify you of any delay.
Once the customer has accepted the products and there's no written complaint within two days, we assume the customer is satisfied. See article 9 of the general terms and conditions.
